Privacy policy
Last updated: 15 January 2026
Introduction
We respect your privacy. This policy explains how we collect and use personal data when you visit www.oakwoodbarrelcraft.co.uk, contact us, or purchase our products. We comply with UK GDPR and the Data Protection Act 2018.
Controller & contact details
We take your privacy seriously. We are fully dedicated to safeguarding your personal information. If you have any questions about how we protect your privacy, you can find our contact details at the end of this notice. It’s important to us that your information is accurate and up to date. Please let us know if your personal details change while you're using our services.
Controller: Oakwood Cooperage (trading as Oakwood Barrel Craft)
Address: Oakwood Cooperage, Isla Bank Mills, Station Road, Keith, Moray, AB55 5DD
Email: enquiries@oakwoodbarrelcraft.co.uk
Third-party links
Our website or communications may contain links to other websites, apps, or plugins. If you click on these, third parties may collect data about you. We don't control these sites and aren't responsible for their privacy practices. We recommend reading the privacy notice of any other sites you visit.
Data we collect
Identity & contact data – name, email, phone, billing/delivery addresses.
Order & transaction data – items purchased, order value, delivery info.
Technical & usage data – IP address, device/browser type, pages viewed, cookies (see Cookie Policy).
Communications & preferences – emails, messages, and marketing preferences.
How we use your data
To process and fulfil orders (contract).
To provide customer service (contract/legitimate interests).
To operate and secure our website (legitimate interests/legal obligations).
Analytics to improve our site (consent for non-essential cookies).
Marketing communications (consent—you can opt out anytime).
Sharing your data
We share data only as necessary with:
Platform: Squarespace
Payments: Stripe/card processors
Delivery partners: Palletline, DPD, DX Freight, Parcelforce
Professional services: accountants, legal advisors
We require all third-party partners to respect the security of your personal data and handle it according to the law. We do not allow them to use your data for their own purposes and only permit them to process it for the specific purposes we have outlined.
International transfers
Some providers may store data outside the UK. We rely on lawful transfer mechanisms (e.g., adequacy decisions or standard contractual clauses).
Data retention
We keep personal data only as long as necessary—for example, order records for up to 6 years for tax/legal purposes.
Your rights
You have rights to access, rectify, erase, restrict, object, and data portability, and to withdraw consent. Contact enquiries@oakwoodbarrelcraft.co.uk. You can also complain to the ICO (www.ico.org.uk).
Security
We take appropriate technical and organisational measures to protect your data.
Cookies
We use cookies and similar technologies. See our Cookie Policy for details.
Children
Our site is not directed at children. We do not knowingly collect children’s data.
Changes
We may update this policy from time to time. The latest version will always appear on this page.
Your rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority
Contact us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: enquiries@oakwoodbarrelcraft.co.uk
Address: Oakwood Cooperage, Isla Bank Mills, Station Road, Keith AB55 5DD, Scotland, UK